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Marketing and Customer Acquisition | Technology and Product Development | Operations and Service (Mmt) | Customer Experience and Human Resources | Finance and Compliance (Money)
3 BIZ | 3 PERSONAL | MEDITATE | MOVEMENT | MORNING ENERGY
ROUTINE | RITUAL | RULES
WAKE -> WORK
LEVERAGE | SPEED
IMPROVING HABITS
SUBJECT MATTER EXPERTS ...
Subject matter experts (SMEs) in autonomous driving and moving companies possess specialized knowledge and experience in their respective fields.
Autonomous Driving Experts:
Ernst Dickmanns: A German pioneer in dynamic computer vision and autonomous vehicles, Dickmanns led early projects in the 1980s that significantly advanced self-driving technology.
WikipediaDavid Stavens: Co-creator of Stanford's autonomous car team, Stavens contributed to the development of "Stanley," the vehicle that won the 2005 DARPA Grand Challenge.
WikipediaAnthony Levandowski: Co-founder of Google's self-driving program, now known as Waymo, Levandowski has been instrumental in advancing autonomous vehicle technology.
Business InsiderShai Shalev-Shwartz: A leading figure at Mobileye, Shalev-Shwartz has contributed to the development of advanced driver-assistance systems and autonomous driving technologies.
Wikipedia
Moving Company Experts:
Kevin Luke: Founder of Port Orange Movers in 2002, Luke expanded the company from a small family operation to a team of 40, offering comprehensive moving services in Port Orange, FL.
Port Orange MoversCrystal C.: A logistics expert praised for her professionalism and efficiency in coordinating moves, ensuring timely and damage-free relocations.
AngiEddie F.: Recognized for his exceptional moving services, Eddie has received high ratings for his professionalism and quality assistance in moving tasks.
ThumbtackAngel H.: Noted for leading a team of movers who are punctual, friendly, and professional, ensuring a smooth moving experience for clients.
Thumbtack
These individuals have demonstrated significant expertise and leadership in their respective domains, contributing to advancements in autonomous driving technology and providing exceptional moving services.
Certainly, here are additional subject matter experts in the fields of autonomous driving and moving companies:
Autonomous Driving Experts:
Sebastian Thrun: A pioneer in robotics and artificial intelligence, Thrun led the development of Google's self-driving car project and co-founded Udacity.
Chris Urmson: Co-founder and CEO of Aurora Innovation, Urmson previously served as the Chief Technology Officer for Google's self-driving car project.
Bryan Salesky: CEO and co-founder of Argo AI, Salesky has extensive experience in autonomous vehicle development, including work on the DARPA Urban Challenge.
Raquel Urtasun: Founder and CEO of Waabi, Urtasun is a leading expert in machine learning and computer vision for autonomous driving.
Amnon Shashua: Co-founder and CEO of Mobileye, Shashua has been instrumental in developing advanced driver-assistance systems and autonomous vehicle technologies.
Dmitri Dolgov: Co-CEO and Chief Technology Officer of Waymo, Dolgov has been a key figure in advancing self-driving technology.
Jiajun Zhu: Co-founder and CEO of Nuro, Zhu focuses on autonomous delivery vehicles and has a background in robotics and AI.
Jensen Huang: CEO of NVIDIA, Huang has led the company's efforts in developing AI and GPU technologies critical for autonomous vehicles.
Gill Pratt: CEO of Toyota Research Institute, Pratt oversees research in robotics and autonomous systems.
John Krafcik: Former CEO of Waymo, Krafcik has extensive experience in the automotive industry and autonomous vehicle development.
Moving Company Experts:
Kevin Luke: Founder of Port Orange Movers, Luke has grown the company to provide comprehensive moving services in Port Orange, FL.
Port Orange MoversCrystal C.: A logistics expert known for her professionalism and efficiency in coordinating moves, ensuring timely and damage-free relocations.
AngiEddie F.: Recognized for exceptional moving services, Eddie has received high ratings for his professionalism and quality assistance in moving tasks.
ThumbtackAngel H.: Noted for leading a team of movers who are punctual, friendly, and professional, ensuring a smooth moving experience for clients.
ThumbtackJeffrey K.: Praised for providing superlative moving experiences, Jeffrey's team is known for their efficiency and care in handling clients' belongings.
ThumbtackNoah W.: A moving professional recognized for his team's ability to handle large moves quickly and effectively.
ThumbtackJackie Booth: Commended for coordinating complex moves, including long-distance relocations, with professionalism and attention to detail.
ThumbtackWhitney M.: Known for providing great moving services, Whitney's team is appreciated for their professionalism and efficiency.
ThumbtackAB B.: Recognized for seamless moving experiences, AB's team is noted for their communicative and fast service.
ThumbtackAngel H.: Praised for leading a team that provides friendly and professional moving services, ensuring client satisfaction.
Thumbtack
These individuals have demonstrated significant expertise and leadership in their respective domains, contributing to advancements in autonomous driving technology and providing exceptional moving services.
Sources
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Certainly, here are additional subject matter experts in the fields of autonomous driving and moving companies:
Autonomous Driving Experts:
Anthony Levandowski: Co-founder of Google's self-driving program, now known as Waymo, Levandowski has been instrumental in advancing autonomous vehicle technology.
Business InsiderShai Shalev-Shwartz: A leading figure at Mobileye, Shalev-Shwartz has contributed to the development of advanced driver-assistance systems and autonomous driving technologies.
WikipediaDavid Silver: An autonomous vehicle expert who has provided insights into the integration of machine learning and physical models in self-driving technology.
Interesting EngineeringAlex Kendall: CEO of Wayve, Kendall is focused on teaching self-driving cars to handle complex urban environments using end-to-end AI models.
Business InsiderDan Ives: A Wedbush analyst who has provided significant insights into the financial and technological advancements in the autonomous vehicle industry.
New York Post
Moving Company Experts:
Kevin Luke: Founder of Port Orange Movers, Luke has grown the company to provide comprehensive moving services in Port Orange, FL.
Port Orange MoversCrystal C.: A logistics expert known for her professionalism and efficiency in coordinating moves, ensuring timely and damage-free relocations.
AngiEddie F.: Recognized for exceptional moving services, Eddie has received high ratings for his professionalism and quality assistance in moving tasks.
ThumbtackAngel H.: Noted for leading a team of movers who are punctual, friendly, and professional, ensuring a smooth moving experience for clients.
ThumbtackJeffrey K.: Praised for providing superlative moving experiences, Jeffrey's team is known for their efficiency and care in handling clients' belongings.
ThumbtackNoah W.: A moving professional recognized for his team's ability to handle large moves quickly and effectively.
ThumbtackJackie Booth: Commended for coordinating complex moves, including long-distance relocations, with professionalism and attention to detail.
ThumbtackWhitney M.: Known for providing great moving services, Whitney's team is appreciated for their professionalism and efficiency.
ThumbtackAB B.: Recognized for seamless moving experiences, AB's team is noted for their communicative and fast service.
ThumbtackAngel H.: Praised for leading a team that provides friendly and professional moving services, ensuring client satisfaction.
Thumbtack
working on ...
Operational Policies for Move Matrix (Effective January 1, 2025)
Terms and Conditions
Ensure users accept terms and conditions, clearly stating Move Matrix's role as a technology platform, not a direct moving service. Include liability waivers for damages outside the company's control.Discount Programs
Disability Discounts: Implement verification to provide reduced rates for individuals with disabilities.
Military Discounts: Offer discounts to active-duty military and veterans with appropriate documentation.
Senior Discounts: Provide discounts for customers aged 65+ to increase accessibility and community engagement.
Student Discounts: Partner with universities to offer reduced rates for students with valid ID, focusing on seasonal needs like move-ins and move-outs.Insurance and Health Benefits
Insurance: Outline liability and property damage coverage details, ensuring protection for users and service providers. Require providers to carry proof of personal liability insurance.
Health Benefits: Explore health benefit options for providers, such as stipends or partnerships with insurers.Liability Reduction Policies
Independent Contractor Agreements: Clearly define contractors as independent entities, limiting liability for performance issues or damages caused by providers.
Damage Reporting System: Implement a reporting process requiring photographic evidence and pre-move inspections to document pre-existing conditions.
No Guarantee Clause: State that Move Matrix facilitates connections but does not guarantee service quality or outcomes due to its platform nature.COVID-19 Policy
Ensure strict health and safety protocols, including provider vaccination requirements and sanitization standards.Training and Development
Offer certification courses for service providers, including safety practices, packing techniques, and customer service.Code of Conduct
Establish ethical guidelines for users and providers, ensuring professional and respectful interactions.Emergency Procedures
Develop contingency plans for accidents, injuries, or natural disasters, including contact numbers for local emergency services.Compliance Notice
Clearly communicate that Move Matrix operates as a technology platform and not as a registered moving company, except in areas requiring licensing.Privacy Policy
Detail how personal data is collected, stored, and secured, complying with all relevant privacy laws.Non-Discrimination Policy
Ensure equitable access and prohibit discriminatory practices against any protected group.Environmental Sustainability
Encourage eco-friendly practices, such as partnering with providers offering electric or hybrid vehicles and minimizing packaging waste.Feedback and Grievance Mechanism
Provide tools for users to review services and file complaints, ensuring prompt resolution.Service Quality Standards
Set benchmarks for punctuality, professionalism, and customer satisfaction. Monitor through reviews and periodic audits.Data Security Measures
Enhance platform security with encrypted transactions and secure user verification systems.Accessibility Commitment
Ensure services are accessible to individuals with physical disabilities, including customized booking options.Legal Compliance
Adhere to local, state, and federal regulations, ensuring full compliance with labor and consumer protection laws.Continuous Improvement
Review policies annually to align with industry trends and legal developments.Additional Liability Reduction Strategies
Indemnity Clauses: Include indemnification provisions in service agreements to protect Move Matrix from liability related to contractor actions.
Mandatory Training: Require service providers to complete risk management courses, including lifting safety and accident prevention.
Verification and Screening: Implement stringent background checks and identity verification for all service providers.
These policies focus on maintaining Move Matrix's legal standing as a technology platform while enhancing service quality, reducing liability, and promoting customer trust. Adjustments will ensure scalability and adaptability for expanding operations.
SOPs ...
Standard Operating Procedures (SOPs) needed for each department in Move Matrix, tailored to ensure efficiency, scalability, and compliance across operations:
1. Marketing and Customer Acquisition
Goal: Build brand awareness, drive customer engagement, and increase bookings.
Campaign Management SOP: Step-by-step process for creating, executing, and measuring digital and offline marketing campaigns.
Lead Generation SOP: Guidelines for acquiring and managing leads through paid ads, SEO, social media, and partnerships.
Content Strategy SOP: Framework for producing consistent and engaging content, including blogs, videos, and social media posts.
Brand Guidelines SOP: Standards for logo usage, tone of voice, and visual identity to maintain consistent branding.
Partnerships and Affiliates SOP: Process for onboarding and managing external marketing partners, including contracts and performance metrics.
Customer Referral Program SOP: Details on implementing, tracking, and rewarding customer referrals.
2. Technology and Product Development
Goal: Ensure platform functionality, scalability, and a seamless user experience.
Product Development Lifecycle SOP: Workflow from ideation to release, including Agile or Scrum methodologies.
Feature Rollout SOP: Protocols for testing, deployment, and communication of new features.
Bug Reporting and Resolution SOP: Procedures for identifying, documenting, and resolving platform issues.
User Data Management SOP: Guidelines for collecting, storing, and protecting user data, ensuring GDPR/CCPA compliance.
System Maintenance SOP: Scheduled updates and maintenance checks for platform stability.
Third-Party Integration SOP: Process for integrating APIs and tools like payment gateways or scheduling software.
3. Operations and Service (Management)
Goal: Deliver efficient and high-quality service while minimizing risks.
Service Provider Onboarding SOP: Step-by-step process for vetting, training, and onboarding movers and contractors.
Job Assignment SOP: Guidelines for assigning tasks to service providers based on location, skillset, and availability.
Quality Assurance SOP: Routine checks and audits to ensure service quality meets company standards.
Incident Reporting SOP: Workflow for handling service-related issues, including damage claims and delays.
Safety and Compliance SOP: Protocols for ensuring movers adhere to safety standards, including equipment handling and vehicle maintenance.
Service Escalation SOP: Clear procedures for escalating customer or service provider issues to higher management.
4. Customer Experience and Human Resources
Goal: Enhance customer satisfaction and maintain a motivated, well-trained team.
Customer Feedback SOP: Process for collecting, analyzing, and acting on customer reviews and complaints.
Complaint Resolution SOP: Workflow for resolving customer complaints within set timeframes.
Training and Development SOP: Framework for ongoing training of service providers and in-house staff.
Employee Onboarding SOP: Step-by-step process for hiring and integrating new employees into the company culture.
Performance Evaluation SOP: Metrics and schedules for assessing employee and contractor performance.
Workplace Safety SOP: Guidelines for creating a safe work environment for all team members.
5. Finance and Compliance (Money)
Goal: Ensure financial accuracy, compliance, and asset protection.
Billing and Invoicing SOP: Detailed process for generating and sending invoices to customers.
Payment Processing SOP: Guidelines for handling customer payments, refunds, and chargebacks.
Expense Management SOP: Process for tracking and approving business expenses.
Tax Filing SOP: Timelines and requirements for filing federal, state, and local taxes.
Compliance SOP: Checklist for ensuring adherence to local and federal regulations, including licensing and reporting requirements.
Profit and Loss Reporting SOP: Monthly or quarterly process for analyzing financial performance.
Risk Management SOP: Guidelines for identifying, assessing, and mitigating financial risks, including fraud prevention.
Insurance Claims SOP: Protocol for filing claims related to liability or service damages.
SOPs ... time line.
Timeline for Completing SOP Development
This timeline spans two weeks and organizes tasks by department to ensure efficient and measurable progress. Each task is assigned specific dates for completion.
Week 1: Day 1–7
Marketing and Customer Acquisition
Day 1–2: Develop the Campaign Management SOP, including workflow templates for digital and offline campaigns.
Day 3–4: Finalize the Lead Generation SOP, covering paid ads, SEO, and social media strategies.
Day 5: Outline the Content Strategy SOP, including an editorial calendar template for blogs and social media.
Day 6: Establish the Brand Guidelines SOP to ensure consistent use of logos, tone, and visual identity.
Day 7: Draft the Partnerships and Affiliates SOP, specifying onboarding steps, contracts, and performance tracking.
Technology and Product Development
Day 1: Kick off the Product Development Lifecycle SOP, mapping workflows from ideation to release.
Day 2–3: Create the Feature Rollout SOP, detailing testing, deployment, and communication protocols.
Day 4: Develop the Bug Reporting and Resolution SOP, including documentation and response workflows.
Day 5: Define the User Data Management SOP, ensuring compliance with GDPR/CCPA standards.
Day 6: Establish the System Maintenance SOP, scheduling routine platform updates and checks.
Day 7: Draft the Third-Party Integration SOP, outlining API integration steps and monitoring.
Operations and Service (Management)
Day 1–2: Develop the Service Provider Onboarding SOP, with criteria for vetting, training, and onboarding contractors.
Day 3: Draft the Job Assignment SOP, focusing on efficient allocation of tasks based on provider skills and availability.
Day 4–5: Finalize the Quality Assurance SOP, including audit checklists and benchmarks.
Day 6: Establish the Incident Reporting SOP, outlining workflows for damage claims and service delays.
Day 7: Develop the Safety and Compliance SOP, including equipment handling and vehicle maintenance protocols.
Week 2: Day 8–14
Customer Experience and Human Resources
Day 8: Draft the Customer Feedback SOP, focusing on data collection and analysis methods.
Day 9: Finalize the Complaint Resolution SOP, specifying escalation workflows and timelines.
Day 10: Develop the Training and Development SOP, including a schedule for service provider and staff training.
Day 11: Establish the Employee Onboarding SOP, detailing steps for integrating new hires.
Day 12: Create the Performance Evaluation SOP, defining metrics and review schedules.
Day 13: Finalize the Workplace Safety SOP, ensuring a comprehensive guide to maintaining a safe work environment.
Finance and Compliance
Day 8: Develop the Billing and Invoicing SOP, outlining invoice creation and tracking processes.
Day 9: Draft the Payment Processing SOP, focusing on payment security and refund protocols.
Day 10: Finalize the Expense Management SOP, ensuring clear approval workflows.
Day 11: Establish the Tax Filing SOP, including deadlines and required documentation.
Day 12: Create the Compliance SOP, detailing licensing and reporting requirements.
Day 13: Draft the Profit and Loss Reporting SOP, with templates for quarterly analysis.
Day 14: Finalize the Risk Management SOP, specifying steps to mitigate fraud and financial risks, and complete the Insurance Claims SOP, outlining claims submission workflows.
Daily Review and Progress Tracking
Conduct daily progress check-ins at the end of each day to review completed SOPs and adjust timelines for unfinished tasks.
Assign tasks to department leads and ensure drafts are reviewed by the CEO or designated stakeholders before finalization.
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Disclaimer: Information provided is for reference only and does not imply affiliation or endorsement with the mentioned individuals, companies, products, services, treatments, and websites. For informational purposes only - contact your medical provider for health and medical advice. Content accuracy, completeness, and timeliness are not guaranteed. Inclusion of information and websites does not constitute endorsement. Users should exercise caution when accessing external content. See your medical, legal, finance, tax, spiritual and other professionals for discussion, guidance, planning, recommendations and greater understanding of the risks, benefits, options and ability to apply any information to your situation.
FLORIDA MEDIA
TRAVEL ITINERARY
TUESDAY, OCT. 22, 2024
8:30am Wheels up to Orlando
9:30am Land at FBO: Atlantic Aviation MCO
9245 Tradeport Drive
Orlando, FL 32827
Car service to/from dispensary.
10:00am Orlando - Semoran Dispensary
6655 S Semoran Blvd Orlando
Dr. Newton will meet Kim here and proceed on trip with her.
11:00am Car Service back to FBO
11:30am Wheels up to Tampa
12:00pm Land at FBO: Sheltair Aviation TPA
4751 Jim Walter Blvd
Tampa, FL 33607
Car service to/from dispensary.
12:30pm Tampa Dispensary (TDM2)
319 N Dale Mabry Hwy Tampa
1:30pm Car Service back to FBO
2:00pm Wheels up to Jacksonville
3:00pm Land at FBO: Executive Jet Center at Craig Airport
985 Charles Lindbergh Drive
Jacksonville, FL 32225
Car service to/from dispensary.
3:30pm Jacksonville Dispensary (Arrowhead)
10339 San Jose Blvd Jacksonville
4:30pm Car service back to FBO
5:00pm Wheels up to Tallahassee
WEDNESDAY, OCT. 23, 2024
8:00am Wheels up to Miami
9:30am Land at FBO: Sheltair FLL, 1100 Lee Wagener Blvd.
Ft. Lauderdale, FL 33315
Car service to/from dispensary.
10:00am Miami Dispensary (Hallandale Beach)
2100 East Hallandale Beach Blvd Hallandale
11:00am Car Service back to FBO
11:30am Wheels up to West Palm Beach
12:00pm Land at FBO: Jet Aviation PBI, 1515 Perimeter Rd.
West Palm Beach, FL 33406
Car service to/from dispensary.
1:00pm West Palm Dispensary (West Palm Okeechobee)
4139 Okeechobee Blvd. West Palm Beach
Dr. Newton will remain in WPB.
2:00pm Car service back to FBO
2:30pm Wheels up to Tallahassee
THURSDAY, OCT. 24, 2024
9:30am Drive to Tall. Dispensary
10:00am Tallahassee Dispensary
800 Capital Crl.